Returns & Exchanges
At BHBD, we want you to feel confident in your beauty purchase. If you are not completely satisfied, you can return or exchange eligible products within 30 days of delivery provided they are in their original, unopened condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused items in their original packaging, ensuring all security seals and tags are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.